Help Desk Attendant

Sarovar Hotels Pvt Ltd, ISB Mohali

  • Experience :1-2 Years
  • Indian School of Business, Knowledge City, Sector 81, SAS Nagar, Mohali Punjab
  • 160 days ago
  • INR15000-INR17000/Month
  • Skill : Front Office, Call handling, Client Handling, Strong communication skills,
  •   Industry:Hotels
  •   Department:Front Office
  •   Role:Guest Relation Executive

Job Description

Client management

Managing centralized help desk - Receiving complaints for various end users. 

Entering complaint details into log book record and complaint management system. Allocating complaints to different team members or respective function. Update complaint status in log book in CMS. 

Replying on mail complaints. Coordinating with team for complaints.

  • Sarovar Hotels ISB Mohali
  • Industry :Hotels
  • Total Employees:203
  • Founded In : 2012
  • Tag :
  • Website :https://www.sarovarhotels.com/