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Captain Asia Kitchen by Mainland China

Mumbai

Job Title: Captain
Industry: Restaurants
Department: F&B Service
Job Role: Captain
Shift: Rotating Shift
Job Experence: 3-5 years
Job Type: Full-time
Duration Type: N/A Days
Language Known: Hindi, Marathi, English
Qualification: Graduate, Diploma, Any Certificate In Hospitality, Any Hospitality Graduate
Gender Preference: Both

Service focused personality is essential and a passion for everything food and beverage
Strong interpersonal and problem solving abilities and the ability to lead by example

Job Description

To provide courteous, professional, efficient and flexible service at all times
To perform all duties and tasks in the assigned place of work
To be fully conversant with all services and facilities offered by the restaurant.
To perform opening and closing procedures established for the place of work as assigned.
To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
To ensure that the place of work and surrounding area is kept clean and organized at all times.
To monitor operating supplies and reduce spoilage and wastage.
To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.